Commercial
Customer Service
(Account Inquiry, Credit, Pricing)
1-800-331-7353
CommercialFuels@parkland.ca
Chevron Fleet Card Inquiry
(Fleetcor)
Call: 1-866-435-3201
This page provides information on the safe use of all features and facilities in the Chevron Cardlock network. Here is an overview of customer and driver responsibilities:
Understand instructions on the safe and responsible operation of equipment
Report all spills to Parkland
Avoid misfuelling - select your fuel carefully
Understand authorized use of marked fuel
If you are unsure about any part of Cardlock operation, contact your nearest Chevron Cardlock contractor
Chevron Cardlocks are for commercial fuelling only; Cardlocks are not open to the general public.
Locate the:
Emergency Stop button BEFORE using the pumps
Spill and other safety information
Take appropriate action in the event of a spill such as:
Push the Emergency Stop button
Get everyone away from the area
Call the Fire Department
Call the Cardlock agent and the Parkland Emergency Information Center (PEIC) at 1-877-500-4328
Stop motor
No smoking
Smoking is not allowed within 8 meters (25 feet) of the pump islands
Attend nozzle
Please report spills to Parkland (look at Info Stop board for contact names and phone numbers)
Note the pump and fuel type located on the pump:
Clear diesel (and if applicable, diesel operability temperature)
Marked diesel
Gasoline
Product offering varies by location. Visit our Cardlock facilities listing for more detail.
Low speed pump (left nozzle)
Small, narrow-diameter nozzle
Lower flow rate
For small volume fuel tanks and pick-up trucks
High speed Pump (right nozzle)
Large, wide mouth nozzle
High flow rate
Not recommended for pick-up trucks
Filling at the Cardlock
Swipe your card
Follow instructions on the screen
Keep your hands on your nozzle
Always attend the nozzle
Do not block nozzle open
Satellite pumps
Always attend the nozzle
Do not block nozzle open
Read instructions on main pump for safe operation
Pump "99" – Washrooms and showers
Your Chevron Cardlock Card will give you access to the washrooms and showers you’ll find at some Chevron Cardlocks
If you would like additional information on the safety procedures or correct use of equipment, please ask your local Chevron Cardlock contractor for detailed instructions.
Commercial
Customer Service
(Account Inquiry, Credit, Pricing)
1-800-331-7353
CommercialFuels@parkland.ca
Chevron Fleet Card Inquiry
(Fleetcor)
Call: 1-866-435-3201